Helpful answers about our lighting collection,
orders and customer support.
How do I choose the right lighting
for my space?
Consider your room size, ceiling height,
intended use and preferred style.
Each Veloria product page includes
details to help you compare options.
Are your lights suitable for UK installation?
Electrical compatibility varies by product.
Please review voltage, fittings and
certification information before purchase.
Hardwired lighting should be installed
by a qualified electrician.
Are bulbs included with the lights?
Bulb inclusion depends on the individual
product. Please check the product
description and specifications
before ordering.
How can I track my order?
Tracking information is provided
after dispatch when available.
If you need assistance, please
contact our support team.
What if my order arrives damaged?
Please contact us with your order number,
a description of the issue and clear
photographs so we can review
the next steps.